Direct phone: 616.249.9599 | Toll Free: 866.240.2500
In the mid-1980’s, the company was incorporated to provide installation services involving fiber optics, structured cabling, and traditional legacy phone systems. The company was reincorporated under the name Millennia Telecom in the year 2000 with a focus on the implementation of VoIP and advanced telecommunications technology. We pride ourselves in having developed relationships with companies like ShoreTel (the oldest VoIP manufacturer in the country), that are on the leading edge of telecommunications technology. The value we place on caring for our customers is evident by our high rating of customer satisfaction.
The acronym stands for Voice over Internet Protocol. Internet Protocol (IP) is the standard by which all data is transported. When voice is converted to IP, it becomes an application on your existing local area network (LAN) or wide area network (WAN). This marriage of voice and data, when done correctly, brings unparalleled functionality. It also provides the ability to tie multiple sites together into one large phone system that is easily managed by the customer—drastically lowering the total cost of ownership.
The better question is, “Which vendor is best for me?” Our relationship with a number of quality vendors allows us to provide the “best of the best” offerings.
The telecom industry standard for reliability on phone systems is “five-nines” (99.999%). To achieve this level of reliability with VoIP requires the right architecture. VoIP technology today can be placed into three categories: Systems that evolved from traditional PBX platforms, systems that evolved from traditional data-switch platforms and systems that were specifically designed for VoIP technology. Not all of these architectures can provide 99.999% availability, especially at remote sites. Every location must be able to withstand a hard drive or WAN outage and still allow your employees to make and receive phone calls. If you expect reliability from your phone system, Millennia Telecom will show you how to achieve, not five, but “SEVEN-nines.”