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The Pros and Cons of Hiring Remote Employees



More and more of the global workforce is working remotely: about 70% work from somewhere other than their office at least once a week. With so many people choosing to work remotely, it has to make business sense, but unfortunately, it’s not perfect. Here are the pros (and a few cons) of hiring employees to work from home.

3 Steps to Take When Call Quality Drops



Call quality is a prime consideration for anybody looking to get the most out of their phone system. Nothing is more frustrating than a bad connection with a client or lead during an important phone call, and though VoIP systems have many business benefits, they have also created a new set of obstacles to overcome. Because VoIP systems rely on a fast connection on both ends, a weak connection could mean a disturbance in audio or visual quality. While we have limited control over what happens outside our networks, some things can be done internally to ensure the quality of your VoIP phone systems.

Making Business Communications Easy Again



CIOs looking for ways to help employees stay connected and collaborate while working in different locations around the globe are faced with a complex variety of devices, applications, and collaboration technologies.  While employees have access to many of these technologies on their personal devices, the traditional barriers of complexity and costs have limited deployment of business-class solutions to larger enterprises.

Are Smart Devices Changing How We Communicate?



 

As connected devices permeate practically all aspects of our society, are we communicating differently? From voice commands to new technologies, the presence of IoT devices is changing things in the tech and business industries: the only question is, how?

3 Ways Unified Communications Maximizes Your Control




With so many phone system options to pick from, it’s difficult to know which one will fully support your business. But you do know one thing: your current phone system no longer meets your company’s changing needs. So you do what any smart business person does – you conduct a thorough assessment of your options. You quickly learn that what you need is a unified communications system that will integrate with your current business applications at a reasonable cost. Most importantly, you want to control how you use, manage and pay for the phone system over the long term while building for the future and enabling an easy migration to the cloud as your business evolves.

The 8 Most-Asked Questions About Cloud Communications – Answered



81% of CIOs believe IT is entering a new era of customer-driven initiatives. Businesses are increasingly embracing cloud communications to craft better customer experiences. Some IT executives, failing to recognize the opportunities cloud solutions can bring to their businesses, are reluctant to adopt this new communications platform. Savvy CIOs view it as a key enabler of a more agile, connected employee and customer experience. They recognize that providing employees with a more aligned communications platform will empower them to deliver a superior experience for customers. As with any new technology, there are several misconceptions and questions to consider.