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How to Choose a Small Business Unified Communications Solution



Good communication is key to good business, but despite small team sizes, communicating can be difficult for small businesses. Employees of small companies are often multitaskers, making it hard to keep track of who is doing what and when they're doing it. A Unified Communications (UC) system can help people connect and collaborate, as well as presenting a photo-finished professional image to customers, but with everything else a small business owner needs to do, how do you choose a UC solution?

Upgrade Your Phone System to Go Green



For businesses today, going green is more than a trend. With a wide range of benefits, including increased consumer support and reduced energy costs, making a conscious effort to reduce negative environmental impact is just good business. What’s more, becoming an environmentally friendly business is no longer difficult or expensive to achieve. By simply making green changes to your everyday practices, you can achieve a smaller footprint without disrupting operations. For example, choosing to upgrade your phone system can have a huge impact. Here’s how:

Comparing Hosted VoIP Solutions



Businesses are turning to VoIP solutions for their communication to increase the effectiveness of their voice systems and save money. But with increased demand comes increased supply, and it can be difficult to wade through the many companies and services offering VoIP to find the best fit for your company. When looking for your hosted VoIP solution, you should be able to find one that fits your current needs and budget, as well as offers new opportunities to increase productivity. In this blog, we’ll discuss a few key things to consider when shopping for VoIP services.

Why IT Productivity is Important



IT departments work hard to make sure their company’s equipment is functioning properly, but what happens when everything is working the way it should? Although solving computer problems and other technological issues is no small task, an IT department that only focuses on putting out fires is not living up to its full potential. IT department productivity requires that teams have the time and flexibility to focus on strategic business goals, not just responding to requests.

UC Implementation Mistakes to Avoid



Picture this: your employees aren’t being as productive as you know they could be, but you can’t figure out why. It could simply be that they are not getting the data and information they need at the right time. Unified Communications (UC) can have a huge impact on your employees’ collaboration, and as a result, their productivity. However, it’s almost impossible to implement a UC system and expect it to work overnight! Some companies that attempt to make the switch to a UC system suffer from a few common pitfalls that could be avoided.

 

Read below for some tips for UC implementation:

 

VoIP & Your CRM



VoIP and Your CRM | Why Integration is Necessary